Answer

We source our meat from the best possible feed lots and abattoirs. Tip Top Meat Product’s Factory and Shop is regularly audited, and accredited by various Health and Safety institutions. This acknowledges that we follow current requirements, thus recipients of our meat delivery can rest assured of an ethical, compliant and high quality product.

Answer

At any time, two of our most experienced blockmen prepare your order. This meat is freshly cut, prepacked on trays, vacuumed and labelled under a camera for video footage, it is then kept in freezer boxes and frozen overnight (unless requested otherwise). Before dispatching in the morning, the order is once again checked and weighed under surveillance. The order is kept in refrigerated vehicles and is delivered to your area on route. All orders are packed to your specification.

Answer

Tip Top Meats offers convenient "CLICK & COLLECT" for those who want to order online and personally collect their order in the Store. A minimum of 2 hours is needed after placing the order before collection can be made.

Deliver options are as follows;

> For orders under R800, a delivery fee of R100 is charged.

> Delivery is free for orders over R800.

DELIVERY FOR ONLINE ORDERS IS GAUTENG BASED ONLY.

*Please allow 2-3 days for delivery once payment has been cleared. Deliveries are made en-route between 7am and 6pm, therefore a delivery time cannot be confirmed. Please note, delivery to specific areas are done on certain days. Delivery Monday to Friday only, excludes Saturdays.

Items cannot be packed less than 500g. Please note meat will be supplied frozen, unless specified.

*Orders to be checked thoroughly with our driver upon delivery – we cannot be held responsible for shortages once our driver has left.

Answer

Kindly note, that due to the perishable nature of our products, no refunds are allowed, you may keep a credit on your account or change for another product.

While we endeavour to ensure the quality of your order and service of our delivery is tip top, there may be the possibility of human error. We assure you, we are quick to rectify any order mistakes or errors that may occur. In the unlikely event that you are not happy with your order, please email your order number and name to admin@tiptopmeat.co.za with your concerns and we will be sure to follow up and rectify any problems.